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Setting Up a Help Desk: A Step-By-Step Guide and Checklist
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WebIn order to run an effective Help Desk, you must know, in advance, what services you are going to perform, you must know how to prioritize issues, and you must create realistic … WebOct 3, 2024 · -SiteInstall Both: Specify which of the components to install. Valid options include: Both: Install both components HelpDesk: Install only the administration and monitoring website SSP: Install only the self-service portal -IISWebSite: The website where the script installs the MBAM web applications. By default, it uses the IIS default website. WebNov 20, 2024 · Most importantly, get post-session feedback. Feedback forms are simple to create in Quenza, and you can review the results online. 4. Put together an initial skills list. Identify a set of skills and begin to form the structure and content of your coaching program. candy wrapper bag instructions